Careers

ExcellGene is a privately owned contract research, development and manufacturing organization (CDMO) based in Monthey, Switzerland and Boston, Massachusetts, USA. ExcellGene’s unique transient and stable protein expression technologies together with extensive knowledge and experience in the biotech field cover broad value chain for its clients: from DNA construction and transfection to bioprocess development of scalable and GMP-compliant protein production processes. ExcellGene’s technology is one of the most advanced for rapid production of recombinant proteins and up to several grams of product delivered within weeks.

Available roles

 

Senior Marketing Manager (80 – 100%)

Posted 12th October 2022 This position is permanent and full-time, and to start immediately.

As a key partner for our business development and senior management team, the Senior Marketing Manager will devise a “Go-to-Market” strategy for all marketing efforts and initiatives, strengthen and build our pipeline for lead generation, assess all analytics for decision-making purposes, create marketing content and coordinate all tradeshow related activity. You will use your energy, creativity, and passion to create, execute and implement ExcellGene’s marketing strategy to drive business development and significantly contribute to ExcellGene’s business and corporate objectives.

The Value You Deliver

  • Define and execute ExcellGene’s marketing strategy. In close coordination with Senior Management and the commercial team, analyze accounts and evaluate client profiles to assess ExcellGene’s segments.
  • Plan Go-to-Market Strategies for all marketing efforts and initiatives to strengthen and build our pipeline to achieve product sales, business development in services, and revenue goals.
  • Develop lead generation strategies and coordinate tactical action plans that drive growth in key channels and customer segments by generating target audience-lists for Business Development Managers.
  • Increase and build brand awareness. In collaboration with the senior team, develop and implement the brand strategy, including positioning and differentiation.
  • Create and lead marketing programs to display our value proposition, including our message and our story. Work with our scientific and business development teams to better understand our placement in the market and identify ideas or opportunities for future projects and programs.
  • Marketing content and campaigns. Work closely with the Digital Marketing Manager to generate content for digital marketing including website, ad campaigns, tradeshows, in-office display material with our scientific and commercial teams to increase ExcellGene’s visibility in the relevant scientific community. Coordinate the creation and dissemination of press releases, white papers, and other digital content. Achieve wide-spread dissemination of published scientific papers. Coordinate with external agencies for the creation of videos, 2D design, 3D, animated infographics, and other specialized media.
  • Marketing analytics. Work closely with the CRM Admin to collect and generate reports based on appropriate metrics, such as KPIs and analytics into our programs to measure outcomes and provide insights related to campaign effectiveness both in-bound and out-bound.
  • Evaluate and optimize our customers’ experience in our services and product offerings by gathering meaningful insights and working with our operation and commercial teams.
  • Tradeshow coordination. Organize annual tradeshows, coordinate scientific speakers with the business development team, negotiate with conference organizers, register attendees, handle conference portal access, take care of all logistics (reservations, directions, dress-code, booth setup & supplies) and conference lead actions.
  • Webinars/Podcasts. Organize live or digital events, public speaking engagements in scientific conferences and institutions of major client prospects, liaise with IT and external partners and follow-up events to create lead lists.
  • Marketing collateral and inventory. Coordinate and maintain the resource library for all product marketing, tradeshow and business development collateral, including hardcopies, digital resources, and scientific papers.
  • Become an effective and agile marketing team through close collaboration with the Digital Marketing Manager & CRM Administrator, to be able to react, adjust and use the continuously changing market environment to ExcellGene’s benefit.

Your Skills and Expertise

  • 5 to 7 years’ experience in a marketing role in life sciences with a bachelor’s degree in science-related field; Bachelor’s or master’s degree in English a plus.
  • Success in the development and execution of commercial and/or marketing strategies preferentially in the biotech and life science industries.
  • Market research experience in the biotech and life science industries.
  • Strong analytical skills with the ability to interpret business problems and identify business issues from data and leverage that data to drive marketing tactics.
  • Proficiency in managing content development and delivery using digital tools.
  • Excellent command of English with superior verbal and written communication skills. Ability to make technical concepts and ideas intelligible to a broad audience, ensuring fluid communication with the scientific community and the industry. Fluency in French a plus.
  • Self-motivated, results oriented, strategic problem solver who works collaboratively and can develop positive professional relationships across all levels and to influence without direct authority.
  • Knowledge of CRM tools, Word, Excel, and PowerPoint.
  • A well-developed network of relevant experts (i.e., content creators, graphical designers, SEO experts, contacts to news outlets, etc.)

ExcellGene offers competitive remuneration and benefits including short-term and long-term incentives. We are an innovative, rapidly growing company that values integrity, impact and involvement and provides opportunity for growth. Our organization is international, family-oriented and offering flexible working arrangements.

ExcellGene is proud in its commitment to creating a diverse workforce and providing a supportive working environment with equal employment opportunities to all employees and applicants without regard to race, religion, gender, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, marital status or any other attribute protected by applicable law.

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Digital Marketing Manager & CRM Administrator (80 – 100%)

Posted 12th October 2022 This position is permanent and full-time, and to start immediately.

As a key partner for our business development and senior management team, the Digital Marketing Manager & CRM Administrator works in close collaboration with the Senior Marketing Manager to ensure the continued successful running of digital channels and campaigns will create new leads while promoting the company brand and contributing to overall company growth. The implementation of all digital content through appropriate digital platforms for gaining new biotech/pharma clients and retaining existing ones shall be measured through CRM and various analytic sources for improvement in accuracy and effectiveness. You will use your energy, creativity, and passion for marketing in the digital sphere to implement ExcellGene’s operational and strategic marketing plans and significantly contribute to ExcellGene’s business targets and aligned corporate objectives.

The Value You Bring

  • Experience in developing a workable digital marketing strategy and possessing knowledge of executing effective campaigns (including the marketing mix).
  • Proven experience in developing digital marketing content on content creation and distribution while managing integrated digital marketing programs across all digital channels, including company's website, social media platforms.
  • Able to execute pay-per-click ad campaigns such as on LinkedIn Ads and AdWords. Able to oversee and optimize ad campaigns to perform effectively and on budget.
  • Ability to generate analytical data using web analytics tools such as Google AdWords, Google Analytics, or similar web advertising platforms (Taboola, Outbrain).
  • Knowledge of setting up and running email marketing campaigns using tools like Bitrix, Sendinblue, Omnisend, MailChimp and Mailjet.
  • Ability to report on performance of business development progress as well as digital and traditional marketing activities and tradeshows and compare the results against Key Performance Indicators (KPI) and Return on Investment (ROI).
  • Maintain the brand message regularly to ascertain its consistency.
  • Create and execute impressive client-centered landing pages, marketing campaigns, and execute Webinars/Podcasts by working with Senior Marketing Manager, business development managers, R&D, and Operational Services.
  • Experience in working with outside agencies and/or external partners to channel and properly place ads or campaign and how to analyze end-to-end client experience in different digital channels.
  • Hunger to identify the latest digital technologies and current digital trends affecting the industry.

Website

  • Update and implement new web content; monitor and optimize the website to accurately reflect ExcellGene’s service or product offerings and news with on-brand messaging. Coordinate with our team to assemble and craft the most effective web content for ExcellGene’s goals.
  • Execute insights into keyword research and Search Engine Optimization (SEO) strategies implementation, monitoring, and manage website content to increase traffic to our company website and keep ExcellGene on top of searches for Cell Line Development.
  • Optimize user experience and lead funnels and landing website pages to grow website traffic, increase interactivity and obtain high conversion rates.
  • nsure all leads from the website, from forms to chats, are funneled correctly into our Bitrix CRM.
  • Understand the data infrastructure and website improvements by working with internal IT and outside agency for website updates and maintenance.

CRM Administration

  • Working with internal IT team, providing client profile analyses, reports, and ad hoc requests (analysis of the clients and campaign performances).
  • Generate weekly status updates and reports on all accounts with the Commercial team that includes conversion rates, pipeline revenue, and scope of services.
  • Generate reports on clients’ segmentation based on the type of deals and areas of biologics of interest to understand accounts trends and areas to focus.
  • Use CRM to identify opportunities for improving customer satisfaction through surveys and gather necessary data for KPI reporting.
  • Liaise with Business Development Managers to monitor correct recording of client information while ensuring and maintaining CRM data integrity.
  • Provide insights into account trends and areas of focus.
  • Use CRM to implement and track marketing campaigns activities.

KPI Data

  • Gather data on business development progress and marketing metrics to establish the effectiveness of ExcellGene’s business and fulfill the KPI reporting while working with the IT/Quality team.
  • Identify and suggest areas of improvement for marketing & business development processes while using predefined KPIs as a reference.

The Skills and Expertise You Have

  • Bachelor’s degree in marketing (SAWI), CAS in digital marketing, digital media, computer science, or information technology, and mastery of campaign management tools, CRM, marketing automation and tracking and advanced Excel level.
  • First successful 2 to 5 years’ experience in B2B experience in the biotech and life science industries with a data-driven mentality.
  • Knowledge of front-end web technology like JavaScript, html5, CSS, or versed in computer programming languages such as Java, C++, Python, etc.; the ability to write code to customize the CRM software to meet organizational needs is a major plus.
  • Copywriting skills to craft effective written website and ad content; User Experience (UX) and Customer Experience (CX) knowledge, a plus.
  • Strong problem-solving skills to troubleshoot technical issues, resolve client service issues and resolve any other issues that may arise.
  • Excellent organizational skills to keep track of multiple projects using project management skills, while working cross-functionally with a variety of creative minds by conveying information effectively and efficiently.
  • Strong analytical skills with attention to detail and the ability to interpret business problems and identify business issues from data and leverage that data to drive marketing tactics.
  • Excellent verbal and written communication skills in English, fluency in French.
  • Self-motivated, results-oriented, problem solver who works collaboratively.
  • A well-developed network of relevant experts (i.e., content creators, graphical designers, SEO experts, contacts to news outlets, etc.).
  • Strong client orientation, rigorous and organized personality with a genuine interest in learning new tools, gathering data, and studying trends.

ExcellGene offers competitive remuneration and benefits including short-term and long-term incentives. We are an innovative, rapidly growing company that values integrity, impact and involvement and provides opportunity for growth. Our organization is international, family-oriented and offering flexible working arrangements.

ExcellGene is proud in its commitment to creating a diverse workforce and providing a supportive working environment with equal employment opportunities to all employees and applicants without regard to race, religion, gender, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, marital status or any other attribute protected by applicable law.

Apply for this position  

Submit a speculative application!

Posted 11th November 2020 We are now actively searching for exceptional individuals with high ethical standards that strive for scientific and technological excellence within a creative and team-oriented work environment. If this sounds interesting to you, we highly encourage you to send us your application through the form below, and ticking the box for 'speculative application'. Please note that due to the open-ended nature of this type of application, we cannot guarantee follow-up communication. Thank you for your understanding.

If you have any HR queries or questions related to your application, please send an email to the HR team who will be happy to reach out to you as fast as possible.

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